Refund Policy

Digital Products

Due to the nature of digital products, all sales are final unless otherwise stated. Once a digital product has been delivered and downloaded, we cannot accept returns or issue refunds.

Credit Purchases

Credit pack purchases are non-refundable once credits have been used. If you have purchased credits but have not used them, please contact us within 7 days of purchase to request a refund.

Subscription Cancellation

You may cancel your subscription at any time. Upon cancellation:

• You will retain access until the end of your current billing period
• No refunds are provided for partial billing periods
• Content downloaded during your subscription remains yours

Exceptions

We may consider refunds in the following circumstances:

• Technical issues that prevent access to purchased content
• Duplicate purchases made in error
• Product significantly not as described

Each case will be reviewed individually. Please contact our support team with details of your situation.

How to Request a Refund

If you believe you qualify for a refund, please contact us with:

• Your order number or email used for purchase
• The product(s) in question
• The reason for your refund request
• Any relevant screenshots or documentation

Contact Us

For refund requests or questions about this policy:

• Email: jessicawilliamsrai@gmail.com
• Phone: (830) 299-7358

We aim to respond to all refund requests within 2-3 business days.